Legal
Privacy Policy
This policy explains how MAKU collects, uses and protects your personal data when you use this website and shop with us, in accordance with the EU General Data Protection Regulation (GDPR).
1
Data controller
The data controller is MAKU S.r.l., with registered office at Via Montenapoleone 0, 20121 Milano, Italia. You can contact us at hello@makufashion.com.
[Company registration number and VAT number to be confirmed.]
2
Data we collect
We process the minimum personal data needed to provide our services:
- Contact details (name, email address, delivery address) when you place an order or contact us
- Order details (products, sizes, amounts) to fulfil and manage your purchase
- Payment confirmation details — payments are processed securely by our payment provider and card data is never stored by us
- Technical data (IP address, browser, device) collected through cookies, as described in our Cookie Policy
- Newsletter preferences if you subscribe
3
Legal bases & purposes
We process personal data on the following legal bases under the GDPR:
- Performance of a contract — to process and deliver your orders, handle returns and provide customer care.
- Legal obligation — for accounting, tax and compliance requirements.
- Legitimate interest — to improve our website and services and prevent fraud.
- Consent — for marketing communications and non-essential cookies, which you may withdraw at any time.
4
Your rights
Under the GDPR you have the right to:
- Access the personal data we hold about you
- Request rectification of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@makufashion.com. You also have the right to lodge a complaint with your local data protection authority.
5
Retention & sharing
We retain personal data only as long as necessary for the purposes described above and to meet legal obligations (for example, accounting records). We do not sell personal data. We share data only with service providers who help us operate the store — such as our payment provider, shipping partners and hosting provider — under appropriate data processing agreements.